Privacy Policy

The purpose of the Privacy Policy is to describe the way your personal data is collected and used by



We engage in the automatic collection of data about our website visitors referring to the organic search terms and other websites which referred you to In addition, we collect your IP address, your browser details, cookies, as well as your time zone. Most importantly we gather information about your interaction with our website.
The purpose of the data collected is to improve the business (marketing purposes) and the optimization of our website, as well as to be on a lookout for any potential fraudulent activities.
Do not track signal from your browser will have no effects to our standard data collection/retention procedures.
Log Files – encompass the following data browser details, Internet Service Provider, Date/Time stamps of the visit, referring and exit pages, IP addresses.
Pixels, tags, and web beacons – data about the use and the navigation path through the website
Cookies – data collected as set on your device. You can manage and/or enable/disable cookies in your device settings.



Once you open an account or place an order we collect details such as your name, DOB, phone number, and the billing/shipping address, email, as well as your order details. We safeguard your private information under the strict security protocols and measures applied to our website.
Some of the information could be used to keep you informed on our promotional offers and discounts, for as long as we have your consent to do so. By filling out your details you consent to receive our promotional material. If you wish to withdraw this consent please let us know.



Your personal information along with your order details will be stored for the length of time required to complete the contract we have with you (the order). If you set up an account your private information as well as your order info will be stored for as long as the account is active and reserves the right to retain the details for an unspecified period of time after the contract completion/account deactivation, unless you specifically request for the data to be deleted.



Any financial transactions triggered by an order on our website are handled by PayPal Holdings, Inc. PayPal Holdings, Inc. is a third-party service provider, one of the most prominent online payment systems in the world. PayPal apply their own privacy and buyer protection policies and is not involved in the process of creating those policies, amending them, or making decisions on behalf of PayPal in anyway. You can read their privacy/buyer protection policy here



Your private information will be shared with those third parties involved with the and only when/if they are directly linked to the purposes of the data collection as described above.
Any private information we hold about you will be disclosed if requested by a government authority (lawful request, search warrant, subpoena) to comply with laws and regulations.



Your rights as an EU citizen/entity
As an EU resident or an EU business, you are entitled to access the personal information we collect and store about you, as well as to ask for the data to be updated/erased.
In addition, due to the involvement of the third parties, please note that your information will be transferred outside of EU to some of the following non-EU Europe, US, and Australia. has the right to amend this privacy policy if it is required by the changes of its policy or applicable laws and regulations.

For all inquiries and requests contact us on


Privacy Policy

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.

This Privacy Policy governs the privacy policies and practices of our Website, located at Please read our Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

Information We Collect

As a Visitor, you can browse our Website to find out more about our Website. You are not required to provide us with any personal information as a Visitor.

Information You Provide to Us

We collect your personal information when you register with us (“User”), when you express an interest in obtaining information about us or our products and services, when you participate in activities on our Website Site (such as using our builder) or otherwise contacting us.

Generally, you control the amount and type of information you provide to us when using our Website. The personal information that we collect depends on the context of your interaction with us and the Website, the choices you make and the products and features you use. The personal information we collect can include the following:

  • Name, Email Address, Phone number and other Contact Data
  • Payment Information. If you choose to buy one of our hearing aids, we collect payment information through our payment processor. All payment information is securely stored by our payment processor and we do not have access to your sensitive information, such as credit card number or security code.

Automatically Collected Information

When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website. Such information is typically considered non-personal information. We also collect the following:


Our Website uses “Cookies” to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.

Log Information

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet Website provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.

Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)

For the purpose of this Privacy Policy, we are a Data Controller of your personal information.

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

  • We need to perform a contract with you, such as when you use our services
  • You have given us permission to do so
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • For payment processing purposes
  • To comply with the law

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the personal information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

“Do Not Sell My Personal Information” Notice for California consumers under California Consumer Privacy Act (CCPA)

Under the CCPA, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Service Providers

We employ third party companies and individuals to facilitate our Website (“Service Providers”), to provide our Website on our behalf, to perform Website-related services or to assist us in analyzing how our Website is used. These third-parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

Payments processors

We provide paid products and/or services on our Website. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

Contacting Us

If there are any questions regarding this privacy policy you may contact us on