FAQs

Do I have to create an account?

No you don’t. You can freely use expresshearingstore.com without having an active account or being logged in. However, having an account has its advantages. Your account will maintain records of your previous purchases, as well as your delivery info, so if you are a regular customer, your ordering process will be much shorter.

I have chosen the product(s) I would like to purchase, how to go about making an order?

Making an order is as simple as going shopping. Once you see a product you like, select the quantity you wish to order and click on “add to cart”. Once you are ready to check out, click on the shopping cart in the upper right corner, or the bottom right corner, and the list of the items you selected will come up. Select “Check out” and provide your details so that the order can be completed.

Will you keep my payments and payment details secure?

The security of our website, as well as that of your payments, is of utmost priority. We accept the payments through a trusted gateway and at no point do we store your payment details. Furthermore, we ensure the website’s security by the means of one of the most trusted protection systems available for these purposes.
If I order more than one item, will it arrive as a single package
In most cases, multiple items result in multiple packages arriving to your chosen address.

When will I receive my order?

On average, delivery period is 30 days, that is 15 to 45 business days. Please note that some products may take longer than others during certain times of the year. When this is the case, you will be able to see a note about it in the product description.

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